Ray Family & Cosmetic Dentistry Terms and Conditions

Effective Date: January 29, 2025

By accessing or using this website or by scheduling an appointment, receiving dental services, or opting in to receive SMS messages from Ray Family & Cosmetic Dentistry, you agree to be bound by the following terms and conditions: 

SMS Messaging Service

When you book an appointment with us at Ray Family & Cosmetic Dentistry, you consent to receive SMS messages from us by providing us with your phone number. We use our SMS messaging services for several purposes, including existing appointment reminders, marketing messages, requests to confirm billing notifications, general two-way communication, and other relevant content. We will never share or sell your mobile information to third parties or affiliates for promotional or marketing purposes.

Message Frequency

Message frequency will vary depending on the type of communication. Appointment reminders may be more frequent closer to your scheduled appointment date.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms. Please contact your carrier for details.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy.

Opt-Out Instructions

You can opt out of receiving SMS messages from us at any time by replying “STOP” to any SMS message you receive from us. You may also contact us directly at 803-866-7094 to opt out of receiving SMS messages from us.

Liability

We are not responsible for any errors, charges, or delays in SMS delivery caused by your carrier or third-party service providers. By opting in for our SMS messaging service, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

Website Use

Permitted Use

You may use this website for informational purposes and to schedule appointments.

Prohibited Use

You may not use this website for any unlawful purpose or any purpose that is prohibited by these terms and conditions. You are prohibited from:

  • Transmitting any viruses, worms, malware, or other harmful code that may affect the operation of this website.
  • Using any automated means, including scripts, robots, crawlers, or spiders, to access, monitor, or copy any part of the website without our prior written consent.
  • Interfering with the security or functionality of this website.
  • Using this website to collect any personally identifiable information about other users.
  • Using this website or the services we offer to engage in any illegal, fraudulent, or deceptive activity.

Appointment Scheduling

Scheduling

You can schedule appointments online through our website or by contacting us directly at 803-866-7094.

Cancellations

We understand that unexpected things happen. However, we kindly request that you provide us with at least 24 hours' notice for any appointment cancellations.

Late Arrivals

If you arrive more than 15 minutes late for your appointment, we may need to reschedule.

Dental Services

Treatment Plans

Treatment plans are recommendations from our experienced Sumter dentists and may be subject to change based on your individual needs and circumstances.

Payment

Payment for dental services is due at the time of service unless other arrangements have been made in advance with our dentists in Sumter, SC. We accept a variety of payment options and most major insurance plans, including Cherry and CareCredit, to make exceptional dental care affordable and accessible to everyone.

Insurance

We will assist you with submitting insurance claims, but we are not responsible for any denied claims or coverage limitations.

Limitation of Liability

In no event shall Ray Family & Cosmetic Dentistry be liable for any damages whatsoever, including but not limited to direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in any way connected with the use of this website or our services.

Governing Law

These terms and conditions will be interpreted and enforced according to the laws of the State of South Carolina.

Changes to these Terms and Conditions

We may update these terms and conditions from time to time. We will notify you of any material changes by posting the updated terms and conditions on this website.

Contact Us

If you have any questions about these terms and conditions, please contact us at 803-866-7094.

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