Effective Date: January 29, 2025
Information We Collect
Personal Information:
We may collect personal information from you, such as your name, contact information (phone number, email address), date of birth, insurance information, medical history, and consent to send SMS messages. This information is typically collected when you:
- Schedule an appointment
- Fill out online forms
- Opt-in to receive SMS messages
- Contact us with inquiries
- Use our online services
Website Usage Information:
We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and browsing activity. We collect this information via cookies and other tracking technologies.
How We Use Your Information
We may use your information to:
- Provide dental care services: Diagnose and treat your dental conditions, schedule your appointments, process your insurance claims, and provide you with patient care instructions.
- Communicate with you: Send you the SMS messages you have opted in to receive, send appointment reminders, provide updates on your treatment plan, and respond to your inquiries. We may also use the information to provide updates, promotions, or other relevant content based on your preferences.
- Improve our services: Analyze website usage data to improve our website and dental services.
- Comply with legal obligations: As required by law, such as for tax purposes or to comply with legal requests.
Information Sharing
We do not share your personal information, including your phone number or SMS opt-in information, with third parties for marketing purposes. However, we may share your information with:
- You or your authorized representatives: Such as family members or legal guardians.
- Insurance companies: To process your insurance claims.
- Law enforcement: As required by law or in response to a valid legal request.
- Other healthcare providers: As necessary for your treatment or care coordination.
Your Rights
You have the right to:
- Opt-out of receiving SMS messages: Request to opt-out of receiving SMS messages from us at any time by replying with “STOP” to any message we send you.
- Access: Request access to the personal information we hold about you.
- Correction: Request the correction of any incomplete or inaccurate information.
- Erasure: Request the deletion or erasure of your personal information.
- Restriction: Request the restriction of processing your personal information in certain circumstances.
- Data portability: Request the transfer of your personal information to another organization in a structured, commonly used, and machine-readable format.
Data Security
We take reasonable steps to protect the security of your information. We use appropriate physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure of your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes to this policy by publishing an updated version on our website.
Contact Us
If you have any concerns or questions about our privacy policy or practices, please contact us or call our family and cosmetic dentists in Sumter, SC, at (803) 773 5413.